Introduction
At Vishesh, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the shipping options, costs, delivery times, and other relevant information regarding the shipment of your orders.
Shipping Destinations
We offer shipping across India. However, there may be certain restrictions based on the destination. If we are unable to ship to your location, you will be notified at the time of checkout.
Shipping Costs
Shipping costs are calculated based on the destination, weight, and dimensions of your order. The total shipping cost will be displayed at checkout before you complete your purchase. Please note that shipping costs may vary depending on the shipping method selected.
OR
Shipping within India is FREE for all orders above Rs. 1000 ,For orders below that, we charge a flat Rs.100 shipping fee.
Shipping Methods and Delivery Times
We offer the following shipping methods:
– Standard Shipping: Delivery typically takes 14 business days for domestic orders
– Express Shipping: Delivery typically takes 6 business days for domestic orders and <Insert Number> business days for international orders.
– Free Shipping: Available on orders over Rs. 1000 for select regions. Delivery times may vary.
Please note that delivery times are estimates and not guaranteed. While we strive to meet these delivery times, delays can occur due to factors beyond our control, such as customs processing, weather conditions, and other unforeseen circumstances.
Order Processing Time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
International Shipping
For international orders, please be aware that customs, duties, and taxes may apply. These fees are determined by the destination country and are not included in the shipping cost at checkout. The recipient is responsible for paying any customs, duties, and taxes upon delivery. Vishesh is not responsible for delays caused by customs clearance processes.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). You can use this tracking number to check the status of your delivery through the carrier’s website. If you do not receive a tracking number, please contact our customer service team at info@visheshgifts.com
Shipping Address
Please ensure that your shipping address is correct and complete at the time of placing your order. Vishesh is not responsible for orders that are lost or delayed due to incorrect or incomplete shipping addresses. If you realize that there is an error in your shipping address after placing your order, please contact us immediately at info@visheshgifts.com
Address change won’t be accepted once the order is placed.
Undeliverable Packages
In the event that a package is deemed undeliverable by the carrier due to an incorrect address, failed delivery attempts, or other reasons, the package may be returned to us. If this occurs, we will contact you to arrange for reshipment. Please note that additional shipping charges may apply.
Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately at info@visheshgifts.com We will work with the carrier to investigate the issue and, if necessary, arrange for a replacement or refund. Please note that claims for lost or damaged shipments must be made within 2 days of the expected delivery date.
Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
Email: info@visheshgifts.com
